Black Friday Terms & Conditions

The offers at a glance

Full terms & conditions

1. The promoter

This promotion is run by Shire Skylights Pty Ltd trading as The Skylight Warehouse and Shire Skylights, Caringbah NSW 2229 ("we", "us").

2. Promotion period

The Black Friday sale runs from 12:00am AEDT Wednesday 11 November 2026 until 11:59pm AEDT Monday 30 November 2026. Sale prices are removed at 5:00am AEDT Tuesday 1 December 2026. Orders are timed by when payment is completed, not when items are added to the cart or the draft order is received.

3. Eligible products

• VELUX skylights for pitched roofs: FS, VS, VSE and VSS.
• VELUX skylights for flat roofs: FCM, VCM and VCS.
• VELUX roof windows: GGL and GPL.
• VELUX sun tunnels: TWF, TWR, ZTR extensions and TCR.
• Custom base flashings for the skylights above, made to order by us.
• VELUX EDW tile flashings are discounted at 20% off RRP but are not custom base flashings for the bundle or free-shipping offers.

Installation services, accessories, blinds and any products not listed above are not part of the sale unless marked otherwise on the product page.

4. How the discounts work

• All discounts are calculated off the recommended retail price (RRP) shown on our website. Sale prices are already applied – no code needed.
• Eligible products are 20% off RRP.
• The bundle: when you buy a VELUX skylight with a custom base flashing to suit it in the same order, you get an extra 5% off the sale price of the skylight. The extra 5% applies to the skylight only; the flashing stays at 20% off RRP. One bundle discount per skylight–flashing pair.
• Roof windows and sun tunnels are 20% off RRP and are not part of the bundle.
• Prices are in Australian dollars and include GST.

6. Stock, back orders, storage and lead times

• Sale prices apply while stock lasts.
• Back-ordered items can still be bought at sale prices. Expected arrival dates are shown on the product page and may change if VELUX supply changes.
• Custom base flashings are made to order. Expect longer lead times than usual during the sale – we'll confirm your dispatch date after you order.
• Your order ships once every item in it is ready. We do not and cannot store items for longer than 5 days once they are ready to be dispatched.

7. Combining offers and price matching

• Sale pricing can't be combined with other discount codes, promotions or trade pricing.
• Our price match doesn't apply on top of sale prices.
• Sale prices aren't applied retrospectively to orders placed before 11 November 2026 or after the sale ends.

8. Returns

• Custom base flashings are made to your selection and can't be returned for change of mind. Please check your roof profile, pitch and size before ordering – call us if you're unsure.
• Other sale items follow our standard returns policy. Refunds are made at the price you paid.
• If you return part of a free-shipping order so it no longer qualifies, we may deduct the standard shipping cost from your refund.
• All items must be checked within 7 days of delivery – see our standard returns policy. Nothing in these terms limits your rights under the Australian Consumer Law.

9. General

• If a price is shown incorrectly because of an obvious error, we may cancel the order and refund you in full.
• We may change or end this promotion where required by law or by circumstances outside our control, and will update this page if we do.
• Our standard website terms of sale apply to all orders.